McDonald’s customers unable to order after systems outage

The chain’s system is down in Japan, while customers in the UK, Australia and New Zealand have also reported issues.
McDonald's customers unable to order after systems outage
McDonald's branchPA Media

McDonald’s is experiencing technical problems in its restaurants, with customers in several countries reporting being unable to order food.

In Japan the fast food chain confirmed there was a “system failure” and asked customers to “wait for a while” for service to be restored.

Social media users have also complained of issues in restaurants in the UK, Australia and New Zealand.

McDonald’s has so far not commented on how widespread the issues are.

Downdetector, a system used to monitor IT problems in businesses, noted a spike in issues with the McDonald’s UK app from around 05:00 GMT on Friday.

Other posters in Australia on the social media channel Reddit reported major disruption.

Posting on X, formerly Twitter, Ted Anderson said he went into a restaurant in Japan to find it “cash only and staff calculating the totals on paper”.

McDonald’s in Japan, which operates around 3,000 stores in the country, said: “There is currently a system failure. We apologise for any inconvenience this may cause and ask that you please wait for a while until the service is restored.”

Source: bbc.co.uk

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